Terms of Service

Effective: 1 Jan 2025

These Terms of Service ("Terms") govern your access to and use of the products and services provided by LYT BROX PTE LTD (UEN: 202501234A) ("LYT BROX", "we", "us", "our"). By accessing or using our services, you agree to these Terms.

1. Services

We provide AI-powered automation tools, including but not limited to: quotation generation, data lookups, integrations with third-party services (e.g., Google, Airtable, Voiceflow, WhatsApp Business/Telegram, Render, Stripe), and related hosting and support.

2. No Warranty / AI Output Disclaimer

Our services and any AI-generated content are provided "as is" and "as available." Outputs depend on your data and third-party systems. You are responsible for verifying accuracy before commercial use. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

3. Third-Party Services

Our services may rely on third-party platforms and APIs. We do not control, endorse, or assume responsibility for their availability, security, pricing, policies, or performance. Outages or changes by third parties shall not constitute a breach by LYT BROX.

4. Acceptable Use

You must not misuse our services, including by spamming, unlawful processing, infringing IP, or violating third-party platform policies. We may suspend or terminate access for violations. See our Acceptable Use Policy.

5. Subscriptions, Fees, and Taxes

Fees are as described at purchase. Subscriptions renew automatically until cancelled. Fees are non-refundable except for documented billing errors. Applicable taxes (e.g., GST) may be collected.

6. Data Protection

We process personal data as set out in our Privacy Policy. For clients requiring a Data Processing Addendum (DPA), see DPA. You confirm you have lawful authority to provide data to us.

7. Intellectual Property

We retain all rights in our software, templates, and documentation. You retain rights in your data. You grant us a limited license to process your data to provide the services.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from or related to the services. Our aggregate liability shall not exceed the fees paid by you in the three (3) months preceding the event.

9. Service Levels

For Pro/Enterprise plans with a Service Level Agreement, see SLA. SLA credits (if any) are your sole remedy for downtime.

10. Termination

You may terminate at any time; charges already incurred remain payable. We may suspend/terminate for AUP violations, non-payment, or risk to services or third-party platforms.

11. Governing Law

These Terms are governed by the laws of Singapore. Parties submit to the exclusive jurisdiction of the courts of Singapore.

12. Changes

We may update these Terms from time to time. Continued use constitutes acceptance of changes. The "Effective" date will be updated accordingly.

Contact: sales@lytbrox.com