Privacy Policy

Effective: 1 Jan 2025

This Privacy Policy explains how LYT BROX PTE LTD ("LYT BROX", "we", "us") collects, uses, and discloses personal data under the Singapore Personal Data Protection Act 2012 (PDPA) and, where applicable, foreign laws such as GDPR/CCPA.

1. Data We Process

• Account and contact details (e.g., name, email, phone, company).
• Operational data you provide (e.g., price lists, customer lists, quotation details).
• Technical data (e.g., logs, device info, IP addresses) for security and performance.

2. Purpose of Processing

We process data to provide and improve our services, including AI-powered quotation generation, integrations (Google, Airtable, Voiceflow, WhatsApp/Telegram), hosting, billing, support, and compliance.

3. Legal Bases (where applicable)

Consent, contract performance, legitimate interests (security, service improvement), and legal obligations.

4. Sharing and Transfers

We share data with vendors providing hosting, analytics, messaging, payment, and support (e.g., Google Cloud, Render, Airtable, Meta platforms, Stripe). Transfers may occur internationally subject to appropriate safeguards.

5. Retention

We retain personal data only as long as needed for service provision or legal requirements. Upon termination, client data may be retained up to 30 days before deletion, unless otherwise agreed.

6. Security

We implement administrative, technical, and organizational measures to protect data (access controls, encryption-in-transit where possible, least-privilege practices). No method is 100% secure.

7. Your Rights

Subject to law, you may request access, correction, withdrawal of consent, or deletion. Contact us at sales@lytbrox.com. We will respond within a reasonable time.

8. Children

Our services are not intended for children under 16. We do not knowingly process such data.

9. Changes

We may update this Privacy Policy; changes will be posted here with a new Effective date.

Contact DPO/Privacy: sales@lytbrox.com